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Private Policies
Customer Service
Private Policies

Last update: 15 July 2012

Customer Service: LaosTripAdvisor

 

 

Private Policies

 

As the customers of LaosTripAdvisor you will get the convenience of our services, whether Book Laos hotel/ guesthouse accommodation, Cheapest Airfare, Flight+Hotel, Transfer & Rental and Tours & Activities. Our services will make your travel plans completed and smoothly which you can control your budget and get full of enjoyable during your trip.Your provided personal data to LaosTripAdvisor will be strictly controlled. We understand all your needs/ preferable and the most important to us is the clients privacy.

In order to make our clients trust and confidence, the following privacy policies describes how we collect the data, use and disclosure that able to identify your personal information. Absolutely, it is related to our services via the www. louangprabang.net, www.luangprabang-booking.com, www.facebook.com/Luangprabangfans, www.twitter.com/LaosTripAdvisor when you visit such sites. Your approval to our collection, use and disclose your personal information as specified in this privacy policies. We may update these privacy policies periodically in order to apply with the laws changing consistently or the usage of up to date technology with our services, which may involved with the personal information of customers. However, the changing of data collection or using of personal information will be notified to our customers, also we will identify the effective date entry into at the top of this page. So, you should check these privacy policies regularly, to be informed of our most updated policies and practices.

 

Using the data collected

We collect our clients’ personal data & information which the clients granted during the registration and receive the services through our website. The personal date includes name, address, phone number, credit card number or email address. Moreover, we also collect all information which do not identify yourself but it is able to connect to your personal data, this information is your IP Address.

 

Protecting method of your personal data

To prevent unauthorized access to your personal information without permission. We have adopted the practice of the electronic process used appropriately to protect the destruction caused by unaccepted accidents or illegal, accidental loss, alteration, and disclosure or unauthorized access to data. Moreover, in order to protect credit card transactions. At the moment LaosTripAdvisor become a partnership with PayPal (USA) and 2C2P (Singapore) to use The Secure Socket Layer (SSL) technology to change the credit card information to be the password during data transmission. Using the data collected

We take the privacy and other information collected through the site register to receive our services with our website to provide the service you request, to create something new that will enable you to access website easier. And to contact you about all of these services, the results will help you get a confirmation for bookings more quickly. In the same time, it also informs you the new services and special offers. After that we may contact you in sometime to feedback about the service you receive from using our site. All of these we will use for the development or to offer discounts or special promotions to you as our customer.

 

Recognition of your personal information with third parties

We might share the customer information to the third parties which we employ them to serve the customers on behalf of us, e.g. web hosting and web programmer development they will do the market plan to our services or sustain the credit card transaction and provide other services to the customers. Such third parties are governed by the security and confidentiality of personal information and use of personal information under our command seriously. In some cases, we may ask you to direct contact with the third parties to obtain services. We may disclose your personal information with the accommodation/ hotel or the involved persons when you receive our services or book the hotel through our website. 

We may disclose personal information as requested by the official law enforcement or the court to check the source, personal identify, authentication or doubt about the lawsuits that may happen necessarily. We may also disclose personal information in order to enforce and conditions related to our service or to protect the rights, property or security of our users and others. As the above mentioned situation, the personal information receiver may locate in countries where the levels of data protection are not equivalent to the laws applicable in your country.

 

Cookie

"Cookies" is a small part of data which is stored by the browser installed on your computer. We also use cookies to track the usage of our service users. The advertising services via our media, most of Web browsers automatically accept cookies. By the way, you are able to reject cookies by modifying browser's options on your computer.

 

Contact us

If you have any questions or suggestions, please contact us at:

LaosTripAdvisor (Head Office)

Address: Suvannabanlung Rd. Wat That Village Luang Prabang, Laos PDR.

Email: [email protected]

Tel: 856 71 254 883

Fax: 856 71 260 368


LaosTripAdvisor is operated by Laos Advisor Co.Ltd.

 

 

 

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